How to Avail of ABSOLUTE Services

Children's Dress Embezzled Gown Coat Barong Coat Pants Leather Jacket Fur Bubble Winter Wool

Our Services are Available at 40 Partner Branches

No appointment is needed. Simply walk-in to bring your item to any of our 40 partner branches in Metro Manila, sign the forms for the item entrusted for service, pay for the service, then claim the item on the due date indicated.

The Process: Your item will be received at the partner branch, picked up and processed by ABSOLUTE, then returned to the same branch for you to claim. Be confident. We offer a plant-based service model that has proven safe and reliable through more than 20 years of operations. While these branches may carry different business names, ABSOLUTE is the company that processes the items entrusted for delicate care. This ensures that every item entrusted to ABSOLUTE receives the world-class service that small laundry shops cannot provide.

SAFETY. Visiting one of our partner branches offers added peace of mind. When you choose ABSOLUTE, you are choosing the largest dry-cleaning company in Manila, supported by 40 trusted partner branches. Visiting a partner branch and meeting the staff face-to-face gives you confidence that your cherished items are in the safe hands of real people, not just a faceless website or app.

We are ready when you are.

Frequently Asked Questions

You may click on the question for the answer

Where are your Services Available?

Our services are available at 40 partner branches in Metro Manila. You may bring your item to any of these branches for service. No appointment is necessary. For a complete list of partner branches, please visit our Branch Locations page.

While the partner branch may carry a different business name, ABSOLUTE picks up your items from the partner branch and returns them there on the stipulated due date for you to claim. For over 20 years, this service model has proven effective and reliable, ensuring that every piece of clothing entrusted to us receives world-class service.

What type of items do you clean?

ABSOLUTE is the largest dry-cleaning company in Manila, and our size allows us to clean a wide range of items that require more specialized care than ordinary washing.

These include:

Garments such as formal wear, travel wear, designer pieces, and luxury items.
Wedding gown services including cleaning, preservation, and recovery.
Leather and suede Jackets, Pants, and other items.
Household items such as comforters, pillows, curtains, and area carpets.
Stuffed toys, strollers, car seats.
Bags and luggage.
Sneakers and Boots.
Commercial items such as hotel linen and uniforms.

For a complete list of our services, please visit our Service Page. If you are unsure whether your item can be serviced, you may send us an email at csr@absoluteph.com and we will reply promptly.

How much do your services cost?

ABSOLUTE is proud to be Manila’s only dry-cleaner to maintain full online pricing disclosure. We publish our complete service rates on our website to provide clear, upfront pricing for everyone. Please visit our Price List page to view the itemized service price for each item type.

How long does it take to get my items back?

Turnaround time depends on the type of item entrusted for service. As a general guide:

a) Items without foam or beads: 3 to 4 days
b) Items with beads: 5 to 6 days
c) Items with stuffing or foam: 7 to 8 days
d) Sneakers: 3 to 4 days
e) Boots: 5 to 6 days

The service time for each item type is listed on our Price List page. The due date will be indicated on your claim stub at the time of service.

The detailed Process

Step 1 - Bring the item for Service

1. Bring your items to any of our 40 partner laundry shops.

The receiving process typically takes about 15 minutes.

2. At the partner branch, the attending staff will record the brand and color of your item(s) and ask for your mobile number.

Please provide all necessary instructions at this stage and request they be documented on the Claim Stub.

3. You will be given a DELICATE CARE ITEM PROCESSING DISCLOSURE and WAIVER FORM explaining ASBOLUTE’s limited liability service service policy.

Please see disclosure at the lower part of the page.

4. If you agree with the Service Policy, please sign and submit the form.

5. Pay the service fee for the items.

We accept cash and G-cash.

Yes all our services are paid when items are deposited.

6. A service invoice will be issued to document your payment .

7. You will receive a Claim Stub, which includes the date and time your item will be ready for claiming .

Please read the stub carefully, sign it, and keep it safe—this stub is required to claim your items later.

Photo of Sneakers after the CleaNICKS service, packed, and ready for delivery.

Step 2 – PROCESSING

8. ABSOLUTE will collect your items from the partner branch.

All cleaning is done centrally at ABSOLUTE to ensure the highest quality care.

9. Upon arrival at our facility, your item will be inspected and, if necessary, photographed for documentation.

10. If we identify any pre-existing issues that could worsen during cleaning, you will receive an SMS notification ,

We will ask if you’d like us to proceed with the service.

11. If we do not receive a response within 60 minutes, we will proceed with the cleaning process.

Photo of a Wedding gown before and after packaging.

Step 3 – CLAIM ITEM

10. Your items will be carefully finished and securely packed.

- Yes our Dry-cleaning service includes pressing and packaging.

11. We will deliver your items back to the partner branch.

12. On the stated Due Date and Due Time on the claim stub, you may visit the branch during its operating hours to pick up your freshly cleaned items.

It is this simple. This is the proven system we have used to care for delicate items for over 20 Years.

When the item will be available will be dependent on the item type:

a) Items without foam or beads: 3 to 4 days
b) Items with beads: 5 to 6 days
c) Items with stuffing or foam: 7 to 8 days
d) Sneakers: 3 to 4 days
e) Boots: 5 to 6 days

Important Disclosure:

1. ITEMS are NOT INSPECTED when received at the partner branch due to (a)The SIZE and CONSTRUCTION of an item, (b)the limited time and space at the branch. Inspection before processing will be undertaken by ABSOLUTE and may take 2-3 working days from date items are received.

1.1. Items with non-aggravating issues will proceed to processing after inspection.

1.2. Items with Issues: Provide 5 days allowance for unexpected delay should ABSOLUTE find a pre-existing condition of the item that will need the verification by the customer before item can be processed.

2. PLEASE PROVIDE CELLULAR NUMBER. Absence of a Contact number may result to further delay in the event ABSOLUTE finds any pre-existing condition during inspection that may require the customer’s verification.

3. ABSOLUTE cannot accept liability for neither the condition of any item before processing nor specific issues after processing for High Risk items. The objective of DELICATE CARE ITEM PROCESSING DISCLOSURE and WAIVER FORM on step 3 is to provide FULL DISCLOSURE to allow the customer to decide either to assume the inherent risk or to withdraw the item intended for service.