Customers are welcomed to walk-in at any of our Partner branch and deposit the item for service.
No need to set an appointment.
Customers are most welcomed to bring items for service to see the physical branch of our partners, as evidence that we are not a hole in the wall, backyard operation. For very personal items like wedding gowns we truly believe a face-to-face transaction is most beneficial. This page is to share how to avail of our services through our partner branches.
Allow us to walk you through the process tested for over 20 years...
1. Bring your items to any of our 40 partner laundry shops.
2. At the partner branch, the attending staff will record the brand and color of your item(s) and ask for your mobile number.
3. You will be given a DELICATE CARE ITEM PROCESSING DISCLOSURE and WAIVER FORM explaining ASBOLUTE’s service policy. Please see disclosure at the lower part of the page.
4. If you agree to the Service Policy, please sign and return the form.
5. Pay the service fee for the items. We accept cash and Gcash .
6. A service invoice will be issued to document your payment .
7. You will receive a Claim Stub, which includes the date and time your item will be ready for claiming .
8. ABSOLUTE will collect your items from the partner branch.
9. Upon arrival at our facility, your item will be inspected and, if necessary, photographed for documentation.
10. If we identify any pre-existing issues that could worsen during cleaning, you will receive an SMS notification ,
11. If we do not receive a response within 60 minutes, we will proceed with the cleaning process.
10. Your items will be carefully finished and securely packed.
- FAQ: Yes our Dry-cleaning service includes pressing and packaging.
11. We will deliver your items back to the partner branch.
12. From 5:00 PM onward, you may visit the branch during its operating hours to pick up your freshly cleaned items!
It is this simple. This is the proven system we have used to care for delicate items for over 20 Years.
*note: Item due date will be dependent on the item.
1. ITEMS are NOT INSPECTED when received at the partner branch due to (a)The SIZE and CONSTRUCTION of an item, (b)the limited time and space at the branch. Inspection before processing will be undertaken by ABSOLUTE and may take 2-3 working days from date items are received.
1.1. Items with non-aggravating issues will proceed to processing after inspection.
1.2. Items with Issues: Provide 5 days allowance for unexpected delay should ABSOLUTE find a pre-existing condition of the item that will need the verification by the customer before item can be processed.
2. PLEASE PROVIDE CELLULAR NUMBER. Absence of a Contact number may result to further delay in the event ABSOLUTE finds any pre-existing condition during inspection that may require the customer’s verification.
3. ABSOLUTE cannot accept liability for neither the condition of any item before processing nor specific issues after processing for High Risk items. The objective of DELICATE CARE ITEM PROCESSING DISCLOSURE and WAIVER FORM on step 3 is to provide FULL DISCLOSURE to allow the customer to decide either to assume the inherent risk or to withdraw the item intended for service.
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