We always prefer customers to visit one of our partner locations because it offers peace of mind. Wedding gowns, designer items, and luxury pieces are often worth thousands of pesos, making face-to-face turnover at a physical branch the safer option. It gives you the assurance of dealing with a REAL person, instead of entrusting your valuables to a faceless website or social media page where someone may run away with your item.
Nevertheless, for customers who require pick-up and delivery service, there are two options:
1. Most Economical
The customer books a rider. Once the item is received at METROPOLE Branch 56, P. Guevarra, San Juan, the service fee may be paid via GCash. When the item is ready, the customer books a rider again for claiming. No processing fee will be charged. Direct link to Branch 56.
2. More Convenient
Customers may book a pick-up and delivery service through METROPOLE Logistics. A processing fee will be charged. Direct link to the METROPOLE Website Page.
Under both options, service is paid once the items are received, and online forms will be sent to the customer for signature.
We provide options. But when the item matters, we believe the safest way to begin is face-to-face at one of our partner branches.